What should you do if a customer wishes to use more than one gift card for payment?

When a customer expresses the desire to use more than one gift card for payment, the appropriate action is to process each card separately. This ensures that the transaction accurately reflects the amount on each gift card and allows the customer to make full use of their available balance on both cards.

Processing each gift card separately also maintains the integrity of the transaction and adheres to the system's payment protocols. It's important for the customer to understand how to use their gift cards effectively, and this method provides clarity and transparency.

By opting to process the cards individually, you also minimize the risk of errors that can occur when trying to combine amounts or manage multiple payment methods at once, ensuring a smoother transaction experience for both the customer and the business.