What is the first step in taking a catering order?

The correct approach of starting with asking how many people they are feeding is crucial because it sets the foundation for the catering order. Understanding the number of guests allows you to gauge the appropriate portion sizes and selections needed to adequately cater for the event. By determining the guest count first, you can also tailor the menu options based on the size of the order, ensuring that the customer feels supported in their choices.

Starting with this inquiry helps in collecting essential information that influences every subsequent step in the order-taking process. For instance, if a customer mentions they are feeding a large group, you might then explain options and portion sizes that align with that number, ensuring they receive enough food. This initial question facilitates a structured order discussion, making it easier to navigate through toppings, extras, and the details of the date and time as the conversation progresses.